Privacy Policy

1. Who we are

Nancy AI is a talent assessment and development intelligence platform. For the purposes of applicable data protection law, Nancy AI acts as a data controller for personal data processed through our website and as a data controller or processor (depending on the context) for personal data processed on behalf of our customers. If you have any questions about this policy, contact us at info@nancy-ai.com.

2. Information we collect

We collect the following categories of information:

• Information you provide. Name, email address, organisation, role, and any other details you submit when you contact us, request a briefing, or otherwise communicate with us.
• Assessment data. Where you participate in an assessment, this may include responses, interview content, psychometric and aptitude results, competency evidence, and related outputs such as development plans.
• Usage and device data. Information collected automatically when you visit our website, such as IP address, browser type, device information, pages viewed, referring URLs, and timestamps.
• Cookies and similar technologies. Information collected via cookies and analytics tools, as described in the Cookies section below.

3. How we use your information

We use personal data to:

• provide, operate, and improve our website and services;
• deliver assessments and generate the resulting reports and development plans;
• respond to your enquiries and provide customer support;
• communicate with you about our services, where permitted;
• maintain security, prevent fraud, and ensure the integrity of assessments;
• analyse usage to improve performance and user experience; and
• comply with legal obligations and enforce our terms.

4. Legal bases for processing

Where applicable law (such as the GDPR) requires a legal basis, we rely on one or more of the following: your consent; the performance of a contract with you; our legitimate interests in operating and improving our services; and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.

5. How we share information

We do not sell your personal data. We may share information with:

• Service providers who process data on our behalf (for example hosting, analytics, and communications providers) under appropriate contractual safeguards;
• Our customers, where you have undertaken an assessment as part of their hiring or development programme;
• Authorities or third parties where required by law, to protect our rights, or in connection with a corporate transaction.

6. International transfers

Your information may be processed in countries other than your own. Where we transfer personal data internationally, we put in place appropriate safeguards, such as standard contractual clauses, to protect your information in line with applicable law.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, including to meet legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the context in which it was collected.

8. Security

We implement technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, to object to processing, to data portability, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at info@nancy-ai.com. We will respond in accordance with applicable law.

10. Cookies and analytics

We use cookies and similar technologies to operate our website, remember your preferences, and understand how the site is used. Some cookies are essential, while others (such as analytics cookies) help us improve our services. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

11. Children's privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically for the latest information on our privacy practices.

13. Contact us

If you have questions or requests regarding this Privacy Policy or your personal data, contact us at info@nancy-ai.com.